We would like to use this opportunity and answer the most common questions of our customers.
If you have other questions, please email us.
- Can your jewellery get rusty or black?
No, it cannot. The surgical steel gets neither rusty as iron does nor black as silver does. - Can your jewellery cause eczema?
It should not. There are only two metals in world that do not cause eczema - platinum and surgical steel. - How should I care about the jewellery?
Smoothing is the final process in our workshop, what means that no maintenance is necessary at all. - Sales conditions?
We provide standard guarantee terms according to the Czech laws. If any repair is required within a period of two years since the date of purchase, please ask your retailer. You can also send the broken pieces directly to our workshop. - I have lost (or damaged) one earring from my set, what can I do?
You can send us the remaining piece(s) and we will make a new one for you to complete the set.
